Customer Stories

Learn how we've helped our customers maximize their brand. These use cases reflect an increase in capacity, efficiency and operational excellence so that it's easy for their prospects, candidates and customers to do business with them.

Gong.io delivers a conversation intelligence platform.

Industry: SaaS tech

Need: Single application to align sales and customer success

I wish we had started using Mixmax a lot sooner. It makes my life much, much easier.

Samantha Kennedy Director, Enterprise Customer Success

Aligns outbound communication across sales and customer success
Helps customer success managers stay on top of multiple accounts
Sales email open rates are 86%, reply rates are 52% and RSVP rate is 41%

Canva provides a web design application.

Industry: SaaS tech

Need: Speed the technical recruiting process

Mixmax saves each user 1 day/month, and that savings translates into an extra hire or an extra candidate in the recruiting pipeline.

Francisco Morales Engineering Recruitment Lead

Easy group scheduling is key for recruiting teams
Mixmax saves each user 1 day/month which translates into an additional hire
Mixmax scales with company growth

HelpScout offers a customer support platform.

Industry: SaaS tech

Need: Easy to use application with seamless integration to Salesforce

Our sales team engages with customers faster, and with better quality.

Tim Thyne Head of Sales & Account Management

Mixmax is critical to sales workflow
Mixmax saves each team member 1 day/week
Mixmax has scaled with HelpScout’s growth

Hiretual provides a platform for talent acquisition.

Industry: SaaS tech

Need: Sales process automation

I really like the rules engine because I can automate almost anything. This automation saves the Hiretual sales team 90 hours/week.

Edwin Lau Revenue Operations Manager

Mixmax Rules automates most sales processes
Mixmax automation saves the sales team 90 hours/week
An email open rate of 70% leads to more meetings and pipeline

Clum Creative is a media production company.

Industry: Media

Need: Prospect for more clients and grow the business

Using Mixmax has doubled the size of my company two years in a row. I literally feel like I have 2 or 3 extra sales people on my team.

Mike Clum CEO

Follow up automation supports operational excellence
Mixmax provides more capacity without hiring additional employees
Mixmax has significantly contributed to 100% year over year growth for two years

Trendalytics is a customer intelligence platform.

Industry: SaaS tech

Need: Engage and build credibility with C-level executives

The ‘recommended send times’ feature, ensure our emails build rapport with our clients. Our team has saved 65 hours scheduling meetings using one click scheduling.

Cecile Lee Head of Account Management

Account management team use Mixmax
Saved 65 hours using Mixmax calendaring
Mixmax’s ‘Recommended Send Time’ ensures engagement with CEOs, CFOs and VPs

Rainforest QA delivers a quality assurance platform.

Industry: SaaS tech

Need: Single tool to align sales and customer success

Mixmax offers greater transparency and insight for the sales team so all leads are promptly contacted. Mixmax offers a lot of features that make every day more effective.

Ryan Basch Mid-market Sales Manager

Aligns processes across sales and customer success
Measures best performing sales emails and converts into templates
Sales email have 97% open rates & 50% reply rates

Izea provides influence marketing software.

Industry: SaaS tech

Need: Consistent sales activity to build pipeline

Mixmax stood out in our evaluation because it offered a streamlined way to increase rep activity. More emails, mean more meetings and pipeline.

Kevin Blazaitis Vice President Client Dev

Seen an 18% increase in setting meetings
Have clear insight into template performance
Onboarding with Gmail is quick and easy

Boast helps organizations recover their R&D tax credits.

Industry: SaaS tech

Need: Improve productivity for all users in the company

Any person in a company is using email, calendaring and the phone can use Mixmax to improve productivity. Mixmax sequences has saved each user 1.5 hours/day.

Lloyed Lobo CEO

An email open rate of 80-90%
Mixmax saves each users 1.5 hours/day
Mixmax helps finance team automate payment reminders and collections

Harvard Student Agencies (HSA) is a student run corporation

Industry: Education

Need: Scale outbound sales efforts

We needed to do a lot of cold outreach and Mixmax was responsible for making sure we hit our revenue goals. I know Mixmax is automatically a growth lever for our businesses.

Amy Wang CEO