Customer Stories

Mixmax delivers email and workflow automation, one-click scheduling, and tight integration to your existing systems like Salesforce and Gmail. GDPR compliant with finely-grained admin controls.

Customer Stories
Gong

Samantha Kennedy

Customer Success Manager

Gong.io is the leading conversation intelligence platform for B2B sales teams. Gong chose to use Mixmax because they needed a single productivity tool capable of aligning sales and customer success. “I wish we had started using Mixmax a lot sooner. It makes my life much, much easier,” says Samantha Kennedy, Customer Success Manager.

Aligns outbound communication across sales and customer success

Helps customer success managers stay on top of multiple accounts

Sales email open rates are 86%, reply rates are 52% and RSVP rate is 41%

Canva

Francisco Morales

Engineering Recruitment Lead

Founded in 2012, Canva is world class design website. The Canva recruiting team needed a communication application that could scale with their fast growth, and offered easy group scheduling. The automated scheduling saves each user 1 day/month, and that savings translates into an extra hire or an extra candidate in the recruiting pipeline. “If speed is an issue and your recruitment process is lagging it’s definitely worth looking into Mixmax”

Easy group scheduling is key for recruiting teams

Mixmax saves each user 1 day/month which translates into an additional hire

Mixmax scales with company growth

 HelpScout

Tim Thyne

Head of Sales & Account Management

HelpScout offers a world class customer support platform. The sales team initially chose Mixmax due to the ease of use and integration with Salesforce that allows users to access Salesforce directly from Gmail. With the sales team engages with customers faster, and with better quality. “Mixmax addresses some workflow issues that I didn’t know were problems.”

Mixmax is critical to sales workflow

Mixmax saves each team member 1 day/week

Mixmax has scaled with HelpScout’s growth

Hiretual

Edwin Lau

Revenue Operations Manager

Hiretual is a fast growing startup with an increasingly popular platform for recruiters. As an ‘up and comer’ they needed an application that could automate many of their manual sales processes. “I really like the rules engine because I can automate almost anything.” This automation saves the Hiretual sales team 90 hours/week. On average they experience a 70% email open rate with website inquiries resulting in more meetings and more pipeline.

Mixmax Rules automates most sales processes

Mixmax automation saves the sales team 90 hours/week

An email open rate of 70% leads to more meetings and pipeline

 Adwerx

Ian Grady

Strategy and Growth

Founded in 2013, Adwerx is transforming digital advertising in the real estate market. After researching 20 different tools their sales team chose Mixmax to super charge their results and processes. The team’s use of Mixmax rules and reporting has added valuable transparency around booked demos. The Growth Team has seen a 100% increase in meetings booked with Mixmax and roughly 25% of demos booked by the Enterprise Sales team are attributed to Mixmax. As a fast growing company, there’s a lot to do at Adwerx, and they value the fact that Mixmax gives them time to focus on collaboration and innovation. “My colleagues would be picking up the phone making a ton of dials and I would have booked 20 appointments just by clicking send.”

Growth Team has seen 100% increase in booked meetings

25% of demos booked by Enterprise Sales are attributed to Mixmax

Polls have significantly increased response rate

 Trendalytics

Cecile Lee

Head of Account Management

Trendalytics is a customer intelligence platform that surfaces consumer needs. The Account Management team uses Mixmax to engage C-level executives. The ability to add the Trendalytics branding to Mixmax emails and the ‘recommended send times’ functionality, ensure their emails “build credibility with their clients” and have an extremely high open rate. “I was pleasantly surprised to see that one of our most used sequences had almost a 100% open rate.”

Account management team use Mixmax

Saved 65 hours using Mixmax calendaring

Mixmax’s ‘Recommended Send Time’ ensures engagement with CEOs, CFOs and VPs

 Rainforest

Ryan Basch

Mid-market Sales Manager

Rainforest QA is changing how companies approach quality assurance testing. Rainforest chose Mixmax because they needed an all-in-one productivity application for sales and customer success. Mixmax offers greater transparency and insight for the sales team so that all leads are promptly contacted. “Mixmax offers a lot of features that just make every day more effective.”

Aligns processes across sales and customer success

Measures best performing sales emails and converts into templates

Sales email have 97% open rates & 50% reply rates

Izea

Kevin Blazaitis

Vice President Client Dev

Izea is a leading provider of influence marketing software. They needed a way to keep sales team activity constant to avoid inconsistencies in their pipeline. Using Mixmax templates and sequences helps them avoid any “pitfalls” in their pipeline. Mixmax stood out in their evaluation because it offered a streamlined way to increase rep activity. “More emails, mean more meetings and pipeline.”

Seen an 18% increase in setting meetings

Have clear insight into template performance

Onboarding with Gmail is quick and easy

 Boast

Lloyed Lobo

CEO

Boast helps organizations recover their R&D tax credits from the government. When reaching out to customers and prospects, they typically don’t respond to the first email, so using Mixmax sequences with multiple touch points has increased Boast’s engagement significantly. Using Mixmax sequences has saved each user 1.5 hours/day. “Any person in a company is using email, calendaring and the phone can use improve productivity. Even the Boast finance team uses Mixmax for payment reminders and collections.”

An email open rate of 80-90%

Mixmax saves each users 1.5 hours/day

Mixmax helps finance team automate payment reminders and collections

Campus Insights

Amy Wang

CEO

Harvard Student Agencies (HSA) is the largest student run corporation and is made of 13 independent companies, many of which have a B2B model. Using Mixmax they have been able to scale their outbound sales and land customers like Google, Quizlet and AirBnB. “We needed to do a lot of cold outreach and Mixmax was responsible for making sure we hit our revenue goals. I know Mixmax is automatically a growth lever for our businesses.”

Mixmax pays for itself in productivity gains

Provides more capacity without hiring additional employees

Mixmax is a growth lever for HSA business

 Clum Creative

Mike Clum

CEO

Clum Creative is a premier Cleveland-based media production company. Using Mixmax’s automated sequences and follow ups has resulted in more appointments and more business for the company. Using Mixmax, Mike Clum, CEO, has doubled the size of his company two years in a row. “I literally feel like I have 2 or 3 extra sales people on my team.”

Follow up automation supports operational excellence

Mixmax provides more capacity without hiring additional employees

Mixmax has significantly contributed to 100% year over year growth for two years