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Customer Stories

Learn how we've helped our customers maximize their brand. These use cases reflect an increase in capacity, efficiency and operational excellence so that it's easy for their prospects, candidates and customers to do business with them.

Customer Stories
Gong

Samantha Kennedy

Customer Success Manager

Gong.io delivers a conversation intelligence platform.

Industry: SaaS tech

Need: Single application to align sales and customer success

“I wish we had started using Mixmax a lot sooner. It makes my life much, much easier.”

Aligns outbound communication across sales and customer success

Helps customer success managers stay on top of multiple accounts

Sales email open rates are 86%, reply rates are 52% and RSVP rate is 41%

Canva

Francisco Morales

Engineering Recruitment Lead

Canva provides a web design application.

Industry: SaaS tech

Need: Speed the technical recruiting process

“Mixmax saves each user 1 day/month, and that savings translates into an extra hire or an extra candidate in the recruiting pipeline.”

Easy group scheduling is key for recruiting teams

Mixmax saves each user 1 day/month which translates into an additional hire

Mixmax scales with company growth

 HelpScout

Tim Thyne

Head of Sales & Account Management

HelpScout offers a customer support platform.

Industry: SaaS Tech

Need: Easy to use application with seamless integration to Salesforce

“Our sales team engages with customers faster, and with better quality.”

Mixmax is critical to sales workflow

Mixmax saves each team member 1 day/week

Mixmax has scaled with HelpScout’s growth

Hiretual

Edwin Lau

Revenue Operations Manager

Hiretual provides a platform for talent acquisition.

Industry: SaaS tech

Need: Sales process automation

“I really like the rules engine because I can automate almost anything.” This automation saves the Hiretual sales team 90 hours/week.”

Mixmax Rules automates most sales processes

Mixmax automation saves the sales team 90 hours/week

An email open rate of 70% leads to more meetings and pipeline

 Clum Creative

Mike Clum

CEO

Clum Creative is a media production company.

Industry: Media

Need: Prospect for more clients and grow the business

“Using Mixmax has doubled the size of my company two years in a row. I literally feel like I have 2 or 3 extra sales people on my team.”

Follow up automation supports operational excellence

Mixmax provides more capacity without hiring additional employees

Mixmax has significantly contributed to 100% year over year growth for two years

 Trendalytics

Cecile Lee

Head of Account Management

Trendalytics is a customer intelligence platform.

Industry: SaaS tech

Need: Engage and build credibility with C-level executives

The ‘recommended send times’ feature, ensure our emails build rapport with our clients. Our team has saved 65 hours scheduling meetings using one click scheduling.”

Account management team use Mixmax

Saved 65 hours using Mixmax calendaring

Mixmax’s ‘Recommended Send Time’ ensures engagement with CEOs, CFOs and VPs

 Rainforest

Ryan Basch

Mid-market Sales Manager

Rainforest QA delivers a quality assurance platform.

Industry: SaaS tech

Need: Single tool to align sales and customer success

“Mixmax offers greater transparency and insight for the sales team so all leads are promptly contacted. “Mixmax offers a lot of features that make every day more effective.”

Aligns processes across sales and customer success

Measures best performing sales emails and converts into templates

Sales email have 97% open rates & 50% reply rates

Izea

Kevin Blazaitis

Vice President Client Dev

Izea provides influence marketing software.

Industry: Saas tech

Need: Consistent sales activity to build pipeline

“Mixmax stood out in our evaluation because it offered a streamlined way to increase rep activity. More emails, mean more meetings and pipeline.”

Seen an 18% increase in setting meetings

Have clear insight into template performance

Onboarding with Gmail is quick and easy

 Boast

Lloyed Lobo

CEO

Boast helps organizations recover their R&D tax credits.

Industry: SaaS tech

Need: Improve productivity for all users in the company

“Any person in a company is using email, calendaring and the phone can use Mixmax to improve productivity. Mixmax sequences has saved each user 1.5 hours/day.”

An email open rate of 80-90%

Mixmax saves each users 1.5 hours/day

Mixmax helps finance team automate payment reminders and collections

Campus Insights

Amy Wang

CEO

Harvard Student Agencies (HSA) is a student run corporation

Industry: Education

Need: Scale outbound sales efforts

“We needed to do a lot of cold outreach and Mixmax was responsible for making sure we hit our revenue goals. I know Mixmax is automatically a growth lever for our businesses.”

Mixmax pays for itself in productivity gains

Provides more capacity without hiring additional employees

Mixmax is a growth lever for HSA business

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Thomas Meichtry

Enterprise Solutions Manager

Frontify is a brand management application.

Industry: SaaS tech

Need: Scale outbound sales development process

"With Mixmax we've seen a 25% increase in sales activity and a 30% increase in sales demos set."

Increase in outreach by 25%

30% lead-to-demo lift

Mixmax streamlined SDR scaling

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David Weiss

Co-founder

Selffee offers edible entertainment for events.

Industry: Media

Need: Scalable solution to follow up with demand

“With Mixmax I have the capabilities 2-3 extra sales people without having to hire 2-3 more people.”

Scaling follow-up with thousands of inbound leads

Engage leads faster with customized messaging

Free up time with templates and tracking

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 Three day rule logo
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Marisa Reisel

Matchmaker

TDR is a personalized match-making service

Industry: Online dating

Need: Measure and improve customer communication

“Mixmax let’s our users work with 50% more clients.”

Custom branding to standout in emails

Sequences frees up time

Reminders are essential to ease of follow-up

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Kyle Maltz

Head of Growth

Dollar Flight Club offers discount travel options to its 1M+ users

Industry: Online travel

Need: Grow relationships with advertisers and affiliates

“We've boosted advertiser engagement by 10X with Mixmax.”

Use automation to create an authentic tone at scale

Automate the manual aspects of business development

Increased efficiency and transparency

Download full case study